Legal
Refund & Cancellation Policy
Last updated: 10 October 2026
Our plugins are digital products delivered instantly, so please try the free version first to check that it works on your system before you buy Pro.
1. When you can get a refund
You can request a full refund within 7 days of purchase if:
- the Pro features do not work on your system and we are unable to fix the problem after you contact support, or
- you were charged twice for the same order, or
- you paid but did not receive your licence and we cannot resolve it.
2. When refunds are not available
- Requests made more than 7 days after purchase.
- Change of mind after the licence has been activated and is working.
- Licences that were shared, resold or deactivated for misuse.
3. How to request a refund
Email [email protected] with your order ID or payment ID and a short description of the problem. We reply within 2 working days.
4. How refunds are paid
Approved refunds are sent back to your original payment method (UPI, card or net banking) through Razorpay within 5–7 working days. Your bank may take a little longer to show it. When a refund is issued, the licence is deactivated.
5. Cancellation
Because the licence is delivered instantly after payment, an order cannot be cancelled once payment is complete; please use the refund process above instead. If a payment fails or is cancelled before completion, no money is taken; if your account was debited for a failed payment, it is automatically reversed by your bank or Razorpay, usually within 5–7 working days.